Providing quality services

Minnesota Life and Securian Life provide quality services on all levels.  Whether you are an employer, employee, or a broker/consultant, you can trust that our service and performance will ensure the beginning of a strong relationship. Check out what we have to offer.

Employers

  • Seamless implementation  
  • Active account management, including annual stewardship meetings and financial reporting
  • Full-service, integrated administration of cash value life insurance programs
  • Online access to underwriting and claims status
  • Online claims submission
  • Online beneficiary management
  • Local service offices
  • Onsite training of benefits staff
  • Monthly online newsletter
  • Satisfaction surveys

Employees

  • Online enrollment and account management
  • Online document delivery
  • Online insurance tools
  • Personalized enrollment communication
  • Employee education 
  • Integrated contact center – e-mail, fax, phone and “live chat”
  •  “LifeSuite” – vendor-provided services such as will preparation, travel assistance and health coaching

Brokers/consultants

  • Consultative approach to sales
  • Integrated plan designs
  • Proven plan transition strategies
  • Executive benefit plans  
  • Financial reporting
  • Local service offices
  • Support and education – onsite presentations for continuing education credit, online newsletter, Get More series  

Services in Detail

Check it out!

» Client Satisfaction (pdf, 71k)
» 2008 Results (pdf, 434k) 
» Proposal Checklist (pdf, 63k)

Services provided by Ceridian LifeWorks, Europ Assistance USA and PricewaterhouseCoopers LLP are their sole responsibility. They are not affiliated with Minnesota Life, Securian Life or its group contracts and may be discontinued at any time. 

We work hard so employers don't have to

These are just a sampling of the special services we offer to help “take employers out of the insurance business:”

  • transfer of plan information from previous carriers, including 1035 exchanges 
  • customized enrollment materials
  • adapting systems to work with employer’s or TPA’s billing, payroll and HRIS platforms
  • waiver of premium coordination
  • beneficiary management for all benefits
  • fast and accurate claims processing
  • auto approval of applications with medical underwriting